Conversion tracking: is what is counted real?
Red flagPage views or WhatsApp icon clicks counted as primary conversions next to real leads.
How to check
- Look at
- Every conversion action, whether it is Primary or Secondary, and what it fires on. Primary actions fill the Conversions column and drive bidding. Secondary actions are observation only (Source: Google Ads Help, 2026).
- Where
- Goals menu, then Conversions, then Summary.
- Bad looks like
- Page views or WhatsApp icon clicks counted as primary conversions next to real leads. Two tags firing for one lead. More conversions than the enquiries your team actually received.
If this fails, fix it before anything else. Our Google Ads conversion tracking guide covers the setup.